# Privacy Policy
Brave Young Minds - Take a Bow Productions Ltd
Last updated: April 2026
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## 1. Introduction
Take a Bow Productions Ltd ("we", "us", "our") operates the Brave Young Minds brand and the website takeabowmu.com. We are committed to protecting the privacy of our customers and, most importantly, the children whose information is shared with us.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
## 2. Who We Are
Take a Bow Productions Ltd
Registered in the Republic of Mauritius
Website: takeabowmu.com
Email: [email protected]
## 3. Information We Collect
### Information You Provide Directly
Parent/Guardian Information:
- Full name
- Email address
- Phone number
- Billing address and payment details (processed securely by Stripe; we do not store card details)
Child Information (provided by the parent/guardian):
- Child's name and/or nickname
- Date of birth
- Time of birth
- Town and country of birth
- Current emotional challenges (up to 3)
### Information Collected Automatically
- Browser type and device information
- Pages visited on our website
- Email open and click activity (for emails we send you)
## 4. How We Use Your Information
### Parent/Guardian Information
- To process your purchase and deliver your digital products
- To send your personalised affirmation pack via email
- To send nurture emails related to your purchase
- To communicate with you about your order
- To process refunds if requested
### Child Information
- To create personalised affirmations tailored to your child's emotional needs
- To generate personalised audio tracks
- To create a printable affirmation sheet
We do not use your child's information for marketing purposes. We do not sell, share, or disclose your child's personal information to any third party, except as necessary to deliver the service you purchased.
## 5. Children's Privacy
We take the privacy of children extremely seriously. We want to be transparent about how we handle children's data:
- We only collect children's information from their parent or legal guardian, never directly from children.
- Children's data is used solely for the purpose of creating their personalised affirmation pack.
- We do not create accounts or profiles for children.
- We do not use children's data for advertising or marketing.
- We do not share children's data with third parties for their own purposes.
- Parents may request deletion of their child's data at any time by emailing us.
## 6. How We Protect Your Information
We implement appropriate security measures to protect your personal information, including:
- Secure payment processing through Stripe (PCI-DSS compliant)
- Encrypted data transmission (SSL/HTTPS)
- Access to personal data is restricted to authorised personnel only
- Regular review of our data handling practices
While we take reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
## 7. Third-Party Services
We use the following third-party services to operate our business:
- Stripe - Payment processing (see Stripe's privacy policy at stripe.com/privacy)
- GoHighLevel - Customer relationship management and email delivery
- Cloudflare - Website security and DNS
These services have their own privacy policies and we encourage you to review them. We only share the minimum information necessary for these services to function.
## 8. Email Communications
When you make a purchase, you will receive:
- A series of nurture emails related to your purchase (approximately 7 emails over 7 days)
- A delivery email containing your personalised files
- A follow-up email approximately 21 days after delivery
You may unsubscribe from marketing communications at any time using the unsubscribe link in any email. Please note that transactional emails (such as purchase confirmations and file delivery) cannot be unsubscribed from as they are essential to delivering the service you purchased.
## 9. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device. You can control cookies through your browser settings.
We use cookies for:
- Website functionality
- Analytics (to understand how visitors use our site)
We do not use cookies for targeted advertising.
## 10. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate information
- Delete your personal data (including your child's data)
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
To exercise any of these rights, please email us at [email protected]. We will respond to your request within 30 days.
## 11. Data Retention
- Purchase and contact records are retained for as long as necessary for business and legal purposes.
- Child information is retained for as long as needed to provide the service and for reasonable customer support purposes. You may request deletion at any time.
- Payment records are retained as required by applicable financial regulations.
## 12. International Transfers
As we serve customers internationally, your data may be processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information regardless of where it is processed.
## 13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated date. We encourage you to review this policy periodically.
## 14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Take a Bow Productions Ltd
Email: [email protected]
Website: takeabowmu.com